Refund policy

No Return & Refund Policy

Last updated: [6 November 2025]

Please read this policy carefully before making your purchase.

Digital Product Policy

All our products are digital downloads. Once your purchase is completed and the file has been delivered or accessed, it is considered final and non-refundable.

Due to the intangible nature of digital goods, we cannot accept returns, exchanges, or cancellations once your order is processed.
By purchasing, you acknowledge and agree to this no-return, no-refund policy.

Order Issues

If you experience any problems with downloading, accessing, or using your digital product:

  • Please contact us at illuminateforher@gmail.com with your order details.

  • We’ll be happy to assist you in resolving any technical issues or providing a new download link if needed.

Exceptions

Refunds may only be considered in exceptional cases, such as:

  • Duplicate payments or technical errors during checkout.

  • Verified accidental duplicate purchases.

In such cases, please contact us within 7 days of purchase for review.

Contact Us

If you have any questions about this policy, you can reach us at:
📩 illuminateforher@gmail.com